Refund Policy

1. Overview

At KdpOnDemand, we strive to ensure our customers are satisfied with their digital purchases. Given the nature of digital downloadable files, we do not offer returns. However, we are committed to your satisfaction and offer a 30-day money-back guarantee.

2. 30-Day Money-Back Guarantee

If you are not completely satisfied with your purchase, you may request a full refund within 30 days of your purchase date.

3. Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• The refund request is made within 30 days of the original purchase date.
• You provide a valid reason for your dissatisfaction with the product.

4. How to Request a Refund

To request a refund, please contact our customer support team at hello@kdpondemand.com with the following information:

• Your name
• Order number
• Date of purchase
• Reason for the refund request

Once your request is received, we will process your refund within 5-7 business days. The refund will be credited back to the original method of payment used for the purchase.

5. Access to Digital Files

Even after your refund has been processed, you will continue to have access to the digital files you purchased. This is our way of ensuring that you still benefit from the resources, even if you were not entirely satisfied.

6. Changes to This Policy

We may update this Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and you are advised to review this Refund Policy periodically.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at:

KdpOnDemand
Email: hello@kdpondemand.com